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dixiepride
dixiepride Posts: 1 Newbie

I have been able to get my rewards…..it tells me it can’t right now it’s been three days…

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator
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    Hello @dixiepride and welcome to Soda community

    Let's check if troubleshooting helps with this

    • check for Soda and device updates
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server

    *depending on the type of the device you can clear the device's cookies/cache or the Soda app cache directly. Be careful not to click "clear data" which deletes your boosters

    Let me know if it works. If it doesn't, would you share a screenshot of the error message you see? It'd be really helpful.

    How to take a screenshot: https://www.take-a-screenshot.org/

    How to upload your picture: click this icon


    Also do you have a King or Facebook account?

    Thank you!

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