This game only says no internet connection why?

earleya

I just joined community and my other games have internet connection but this game level 1302 says no connection

earleya

Are others having the same problem

Linda10201

Yes and it's been happening to me for over a week.

murphrox

Yes me too for the last few days. Can see my progress but no friend or rewards on my ipad. Iphone not syncing to the same game level. Unable to log-in on either device as keep getting a msg saying “There was a connection error. Try again in a bit”

Pitty_Kitty

Hello @earleya @Linda10201 @murphrox and welcome to Soda community

Are you seeing the message "there was a connection error, try again in a bit"?

If so, you can try this to see if it works:

• force close the app (or make sure it's not running in the background)- switch off your internet connection - start the app but don't click "play" yet - switch on internet connection- then click "play"
• check this page

If it doesn't work:

• what version is your Soda app?
• What are the make and model of your devices?

michelle89064

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1961671#Comment_1961671

I’m having the problem now ! Just on this game.

michelle89064

That’s exactly what I’m seeing!

michelle89064

Never had a problem until last week!

starry_sky

Yes me too! The game on my iPad is fine, but when I try to play on my iPhone it says connecting….and I can’t log off either….

Nicolagin

Me too last week it stopped working after years

I only play on my iPhone

what can I do ?

starry_sky

@Nicologin I was tired of waiting for the issue to fix so I deleted the app, reinstalled it, logged in and everything was back to normal! I did lose all my boosters which sucks but oh well…..make sure you have an account before you do this! Good luck!