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I was charged for the same item twice how do I get my money back

grimm1963grimm1963 Posts: 1 Newbie

I was charged for the same item twice how do I get my money back

Answers

  • Nix66Nix66 Posts: 19,652 Legend

    Hello @grimm1963 and welcome to our Sodalicious Community!


    We do not deal with purchases or refunds here in the Community due to the sensitive nature of your personal information.


    To get your refund you will need to contact Player Support directly from your Game and here’s how👇


    To contact Player Support:

    Open your Game / Select the gear wheel icon / Select the “?” or Help Center / Scroll down and Select Purchases and Gold Bars / Scroll down to the bottom of the page and select Contact Us / Submit your claim.


    If by chance you cannot access the ‘Contact Us’ please use this link👇

    https://soporto.king.com/contact


    If you use the above link you will need to provide your Player ID.


    To find Player ID👇

    Open your Game / Select My Profile / Double click on the King logo above your avatar / The ID will be displayed.


    Good luck!

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