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Connection Issues

NandokatNandokat Posts: 3 Newbie


My game is just the basic game, no soda squad, no Kimmy's arcade, no race, none of the features or challenges I love. I'm connected to Facebook and have tried logging out and back in again, but no change.

If there is a fix how do we access it or run it or get it to work.

Any help appreciated

Answers

  • HavishHavish Posts: 3,630 Level 5

    Some features are still in a test so they may not be available to everyone.

    I don't get the seasons when I play on king.com

  • Hey! Would you like to give us your opinion?

  • Pitty_KittyPitty_Kitty Posts: 5,395 Soda Moderator

    Hello @Nandokat

    Sorry to hear about this, let's see what we can do

    1. Soda is moving away from Facebook. Eventually less features and events will be accessible through Facebook log-in. If you haven't done it already, switching to King is strongly advised. How to sync your progress between FB and King account. (It's a one-off procedure and it only works on laptop/pc)
    2. Where do you play Soda ? On browser? On app? On what device? Different platforms may get different features but usually browser version has less features than app version.
    3. However, you can make sure your game is running smoothly and features should appear if they're available for that platform:
    • check for Soda and device updates
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
    • you might need to repeat the steps above 3-4 times
    • *depending on the type of the device you can clear cookies/cache of your device or cache of Soda app directly (Android). More info here. Be careful not to click "clear data" which deletes your boosters

    Let me know if it works πŸ™‚

  • Dame36Dame36 Posts: 3 Newbie

    Kimmys ice fishing freezes on the score screen.

  • Dame36Dame36 Posts: 3 Newbie

    Kimmys ice fishing freezes on the score screen.

  • Dame36Dame36 Posts: 3 Newbie

    Kimmys ice fishing freezes on the score screen.

  • NandokatNandokat Posts: 3 Newbie

    For some weird reason, cleared my cache and its back to normal. Fingers crossed it lasts. Thanks everyone

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