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baner

Trying to log ont from Facebook account and chamge to King account but you say that the e-mail already exist. How do i proceed?

Pitty_Kitty

Hello @baner and welcome to Soda community

I'm sorry to hear this, other players have reported it too 😥

There is an alternative solution but you would need to use a laptop/pc because the procedure doesn't work on Soda app nor mobile devices.

• visit king.com on your laptop/pc, go to "games" section and create a King account. Then go to your settings and link it to your Facebook account (follow these steps)
• After this you'll be able to enter your King account credentials and find all your progress from any Soda app on any device

Let me know if this helps

GinnyS

I followed all these steps. King account says I have successfully synced accounts. I'm still getting the message that the Email already exists and I am not allowed to change from Facebook sign in to email sign in on 2 of my devices.

Pitty_Kitty

Hello @GinnyS

I see. Would you mind providing more details?

• Did you use the same email address for the Facebook account and King account when you created a King account?
• Did you use a email address for your King account that is different from the email address used in FB account?
• Do you happen to play other King games beside Soda? If that's the case, did you use the same FB account for them as Soda? or did you use a different account for these other games?

What devices do you use to play Soda? (make and model)

Thank you!