Why am I not able to scroll down on the friends or events

ffangel4u

Ever since you "UPDATED" your policy, I haven't been able to access anything. PLEASE FIX MY GAMES ON MY COMPUTER!

jbregina3

Unable to scroll on my PC the friends or Events page. Will this be repaired?

9566yvonne

Hi @Pitty_Kitty @ffangel4u @Jbrafael @Nix66 pic in Paint is not loading with the link...but i have 12 requests but can only see 4 of them and can't scroll down to see the rest on Candy Crush Saga

Unknown

This content has been removed.

ffangel4u

Sorry, it's quite frustrating when I've been trying to scroll down and send friend request for life on my games. It's happening on Candy Crush and Candy Crush Saga. I'm not able to get to the challenges to gain extra goodies (I can't think of them because I can't see them). It's frustrating

jbregina3

Unable to scroll on my PC the friends or Events page. Will this be repaired?

9566yvonne

@Nix66 Hi i have the same problem...i can't scroll down Events or Friends Requests

Unknown

This content has been removed.

ffangel4u

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2104462#Comment_2104462

@Nix66 I forgot to tag you. This is what I meant

ffangel4u

@Nix66 I have a large system and it's cleaned everyday. It's not on my end, its on the gaming end.

Pitty_Kitty

Hello @ffangel4u @jbregina3 @9566yvonne !

what updated policy are you referring to?

where do you play Soda exactly?

Do you play on Facebook page on a browser?

Do you have Soda app installed in your Windows computer?

Or do you currently play on king.com platform which will be taken down on March 31?

Do you save your progress with a Facebook account or King account?

Do you mean Candy Crush Saga or Candy Crush Soda Saga when you say you can't scroll down to reach your friends requests and events? If you're referring to Soda game then I'm a bit confused because you shouldn't be scrolling down to find these 2 things.

Would you mind sharing a screenshot of the problem? It may be helpful to understand better the problem

Here's how to take a screenshot

then please click this icon to upload your picture

Thank you!

9566yvonne

Hi @Pitty_Kitty @ffangel4u @Jbrafael @Nix66 pic in Paint is not loading with the link...but i have 12 requests but can only see 4 of them and can't scroll down to see the rest on Candy Crush Saga

ffangel4u

@Pitty_Kitty

Apparently I got a Facebook message saying before I could play I had to "okay" it before I could play my game.

I play on Facebook

I play both Soda and Saga

No apps on my computer

No I don't play on the platform

No I don't save my progress

Example: If I want to make a purchase, send a friend a life, request a life I can't see all of the screen because it won't show all of it.