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Why am I not able to scroll down on the friends or events

ffangel4u
ffangel4u Posts: 18

Level 2

Ever since you "UPDATED" your policy, I haven't been able to access anything. PLEASE FIX MY GAMES ON MY COMPUTER!

Best Answers

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Answers

  • Unknown
    edited March 2022
    This content has been removed.
  • ffangel4u
    ffangel4u Posts: 18

    Level 2

    Sorry, it's quite frustrating when I've been trying to scroll down and send friend request for life on my games. It's happening on Candy Crush and Candy Crush Saga. I'm not able to get to the challenges to gain extra goodies (I can't think of them because I can't see them). It's frustrating

  • jbregina3
    jbregina3 Posts: 1

    Level 1

    Answer ✓

    Unable to scroll on my PC the friends or Events page. Will this be repaired?

  • 9566yvonne
    9566yvonne Posts: 4

    Level 1

    @Nix66 Hi i have the same problem...i can't scroll down Events or Friends Requests

  • This content has been removed.
  • ffangel4u
    ffangel4u Posts: 18

    Level 2

    @Nix66 I have a large system and it's cleaned everyday. It's not on my end, its on the gaming end.

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited March 2022

    Hello @ffangel4u @jbregina3 @9566yvonne !

    what updated policy are you referring to?

    where do you play Soda exactly?

    Do you play on Facebook page on a browser?

    Do you have Soda app installed in your Windows computer?

    Or do you currently play on king.com platform which will be taken down on March 31?

    Do you save your progress with a Facebook account or King account?

    Do you mean Candy Crush Saga or Candy Crush Soda Saga when you say you can't scroll down to reach your friends requests and events? If you're referring to Soda game then I'm a bit confused because you shouldn't be scrolling down to find these 2 things.

    Would you mind sharing a screenshot of the problem? It may be helpful to understand better the problem

    Here's how to take a screenshot

    then please click this icon to upload your picture


    Thank you!

  • 9566yvonne
    9566yvonne Posts: 4

    Level 1

    Answer ✓

    Hi @Pitty_Kitty @ffangel4u @Jbrafael @Nix66 pic in Paint is not loading with the link...but i have 12 requests but can only see 4 of them and can't scroll down to see the rest on Candy Crush Saga

  • ffangel4u
    ffangel4u Posts: 18

    Level 2

    @Pitty_Kitty

    Apparently I got a Facebook message saying before I could play I had to "okay" it before I could play my game.

    I play on Facebook

    I play both Soda and Saga

    No apps on my computer

    No I don't play on the platform

    No I don't save my progress

    Example: If I want to make a purchase, send a friend a life, request a life I can't see all of the screen because it won't show all of it.

Hey! Would you like to give us your opinion?