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Did not get my 100 gold bars

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cpeterson117
cpeterson117 Posts: 22 Level 2

I paid $16.99 on 3/24/22 @ approximately 1:30 PM to 1:45 PM for the Yummy Mix (see attached photos of my debit card payment) & did not get my 100 gold bars. Please add them to my total. Thank you for your assistance.


Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,004 Soda Moderator
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    Hello @cpeterson117 and welcome to Soda community!🙂

    Community can't handle refunds as they contain sensitive infos of the player but Player Support can.

    Contact Player Support from mobile devices: open soda app - visit settings- click "?" Icon- visit "purchases and golds bars"- "why haven't I received my purchase"- scroll down and click "contact us". Explain your problem and send.

    Please read here for more infos on how to ask for a refund.

    For your protection and privacy , please remove your receipts from your comment. To edit a comment you have less than 24 hours. Click on the gray cogwheel on your right and click "edit". Then go below the pictures and click backspace button to remove the pictures. Be sure to click "save" at the bottom of the comment box

    hope this helps 🙂

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