Temporary issue with receiving lives from team members

Yosca

Hello @Lznancy welcome to the Community.

This issue has been reported and a fix has been made. The fix is ​​slowly being rolled out to all players. And in the new game update, the fix is ​​there too. Please have a little patience. Once you have received the new game update, save and close the game, log out, reboot your device and log back into the game.

If you continue to have problems after the update, please post here in this thread.

Yosca

Hello @QueenSuger welcome to the Community

This issue has been reported and a fix has been made. The fix is ​​slowly being rolled out to all players. And in the new game update, the fix is ​​there too. Please have a little patience. Once you have received the new game update, save and close the game, log out, reboot your device and log back into the game.

If you continue to have problems after the update, please post here in this thread.

katmirkabot

https://community.king.com/en/candy-crush-soda-saga/discussion/371834/temporary-issue-with-receiving-lives-from-team-members

Still not working for me!!! I have now wasted quite a few lives this way...

FluffyDinosaur

Hi, sorry to hear that @Shelleydale and @katmirkabot !

Have you made sure your game is updated with the latest version? If it is and still not working please send me your playerIDs and I can investigate.

Yosca

Hello @shellynewgren

This issue has been reported and a fix has been made. The fix is ​​slowly being rolled out to all players. And in the new game update, the fix is ​​there too. Please have a little patience. Once you have received the new game update, save and close the game, log out, reboot your device and log back into the game.

If you continue to have problems after the update, please post here in this thread.

Thanks 🤗

katmirkabot

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2218403#Comment_2218403

Ok this is going to sound silly, but how do I update to latest version? (newbie writing!!!)

Shelleydale

Not silly. I am not a newbie, and I don't know what they are talking about either

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2219112#Comment_2219112

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2219250#Comment_2219250

If you don't have an automatic update of your game app, go to Play Store for Android, App Store for iOS, or Microsoft Store for Windows to download the latest version 🙂

maidminnie

Have played for over 925 days in a row. Days got wiped out and I'm back to day 1. What gives?

Looking forward to reaching 1000 days but losing enthusiasm for the game now. Not amused.

katmirkabot

Thank you Shelleydale 😅 and thank you Yosca, I updated to latest version in Microsoft store... I haven't received any new lives but I'll let you know if it's still an issue!