Temporary issue: Lost events, boosters or daily progress
Answers
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Hello @Larry_Dall !
The studio is investigating the champion streak issue, would you help them?
- what is your game user ID? It helps Support locate your gaming account. Here's how to find your game user ID
- do you save your progress with a King account or Facebook account?
- Do you play Soda on one device only or more devices?
- what device(s) do you use? (make and model)
- what operating system is running in your devices? (Windows 10? Android 11? iOS 15.5?)
Thank you for your help and patience!
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Thank you @Larry_Dall for getting back to me and providing these info
I would need your game user ID which is a unique number associated to your account and not your email.
To find your ID: open Soda app, tap on settings cogwheel icon, visit your profile, tap twice on the King logo you see over your profile picture. A number will appear.
Please check out this link for more infos ---> Here's how to find your game user ID
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to be clear, you play on Soda app downloaded from Microsoft Store, correct?
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for you safety and protection, please remove your personal email address. You have less than 24 hour to edit a comment. Click cogwheel icon at the top right of your comment and click "edit". Remove email adress and then save the comment
Thanks!
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