I keep on asking for lives from friends and never getting any help like I used to.

SageMom

I keep on asking for lives from friends and never getting any help like I used to.

PattyMan

There should be a place for you to sesrch for new team at the bottom of you team stats.

Hope this helps

Pitty_Kitty

Hello @SageMom and welcome to Soda community!

I'm sorry to hear about this. Let's try to understand what's going on 🙂

do you see any connection error message in your game?

do you play on Soda app installed in your device?

Or do you play on Facebook website in your computer?

Which device do you use?

How many friends are there in your friends list (visible in Social Hub feature), more or less?

Please try troubleshooting steps. They help with setting your game in optimal conditions again 🙂

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

Let me know if it works 🙂

clauderaines

https://community.king.com/en/candy-crush-soda-saga/discussion/374681/i-keep-on-asking-for-lives-from-friends-and-never-getting-any-help-like-i-used-to

They are now limiting the number of lives you can get in 24 hours. In my opinion, they took a lot of fun out of the game. It no longer makes sense to have friends.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2276010#Comment_2276010

Hi @clauderaines

They are now limiting the number of lives you can get in 24 hours

I believe you're referring to Candy Crush Saga. In Soda, there is currently no limit of lives to be received 😉

Pitty_Kitty

Hello @SageMom !

Could you please show me what your game displays when you click on "get help" instead of "get lives"?

I see this:

Where I can accept 5 lives sent by friends from Social Hub

Do you have Social Hub available in your game? The icon looks like this and it helps with adding players from the Kingdom

Looking forward to hearing from you! 🙂

Angel100

https://community.king.com/en/candy-crush-soda-saga/discussion/374681/i-keep-on-asking-for-lives-from-friends-and-never-getting-any-help-like-i-used-to

https://community.king.com/en/candy-crush-soda-saga/discussion/374681/i-keep-on-asking-for-lives-from-friends-and-never-getting-any-help-like-i-used-to

I just restarted playing and lost my lives and I am not sure if I should start deleting people? I give possibly 45 lives and only receive 5