Lost all side games ... just not there ...

isobelpat

I can't see my team and the cake building game ... I' ve also lost the grid game and the bat game ... can anyone help me please ... I play on my mobile

Thank you

Pitty_Kitty

Hello @isobelpat and welcome to Soda community!

what type of mobile do you use? (make and model)

Do you see this connection error in profile settings in Soda app? Please comfirm if you do see it or you don't

If you don't see it then please try troubleshooting steps:

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

Let me know if they work or not! 🙂

thanks