⚠️ Solved: All events, features and season disappeared

wendydale

I have done every recommendation and I still have no game features. This is so frustrating since by now I must have lost all the progress I was making by collecting pumpkins as well as with the bat prizes. 😥 Not happy Game id 11305291791

Gotadimple

Everything has been restored. A couple of comments:

There is NO way to see a version when you play on the app from the MS store on a Windows 10 PC. There is no 'about' entry on the profile screen. The best you can do is determine the last update date on Settings/Apps, scroll to the game and look for the date in right-hand column.

The partial display of the game page is still a problem. It was sporatic between 10/6 and today. Now it happens all the time, except when the game is setting up for a Rainbow Round. Once that happens, you can exit the screen to the main page. After a Rainbow Round, if the game returns to a regular round, you get a partial display. Very annoying.

Game ID 3406655350.

Deb101

I have nothing restored as of yet, I'll wait a bit longer and if it doesn't come back guess I'll stop playing the game

[Deleted User]

This is very frustrating. I am playing on my laptop and having multiple issues. Some say Network problems, some say no internet connection and other just do not show up. I can play the game, but get no prizes. I should have won my third badge by now and gotten a treasure chest. When this is fixed, if I do not get it I will be very disappointed. PLEASE solve this.

wendydale

Update on my game. It's finally, finally back to normal! Thank you for all the advice.😁

kjs9499

Did not receive what I purchased. I was certain my purchase included gold bars but I did not receive any. How can I get this tesolved

JMMarie

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2405319#Comment_2405319

This worked with one exception. If I lose a level, I cannot close that level without shutting down the game.

So I can't go work on a cake bake for instance. 9190083657

Notice no x to close. Playing on MS Surface Tablet.

[Deleted User]

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2405420#Comment_2405420

How did you do ? I am not having any luck fixing mine !

peppysmom

If the problem is solved, what are the steps to fix it? It has been 1 week since my screen changed and all of the extras have disappeared. Please contact me with the solution. Thanks! ID 10189463152

Deb101

I haven't had an update, where would you find that??