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⚠️ Ongoing issue: Bake a Cake - the game freezes after I collect my prize

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Comments

  • didinegazelle
    didinegazelle Posts: 1

    Level 1

    Bonjour, moi aussi problème de connexion a la pâtisserie depuis samedi

  • MonaLisa1971
    MonaLisa1971 Posts: 2

    Level 1

    Es wird Zeit, dass das Problem gelöst wird. Ich kann nicht helfen, komme nicht aus der Glocke und die Belohnungen gehen auch flöten. Ist echt ärgerlich. Seit Freitag geht in der Bäckerei nichts mehr.

  • rachellg
    rachellg Posts: 11

    Level 2

    I can't bake my cake 😪

  • mtblu
    mtblu Posts: 1

    Level 1

    I have been active in the bake a cake team event. When I try to ‘Release’ myself (it only shows me as having lost my hat’ after completing more then 5 new levels it just keeps telling me ‘Problem Connecting’. I have had this problem for the last 3 days. Please help. I am useless to my team currently.

  • betev
    betev Posts: 2

    Level 1

    No mento de receber o prêmio pela fatia assada o jogo fica sem conexão

  • Yosca
    Yosca Posts: 17,864

    Hello @mtblu welcome to the Community

    There is a problem with Bake a Cake, some can’t bake a slice (like me), they see this error:

    Others can bake but lose their hat (like you) and others can’t receive their rewards 😔

    This issue has been around since Friday and the Studio is aware and working to find a solution. Unfortunately there is no news yet.

    We are sorry for the inconvenience.

  • loril0730
    loril0730 Posts: 1

    Level 1

    I'm having the same issue. Unable to bake the cake. Not too happy about losing out on the rewards.

  • robabe54
    robabe54 Posts: 1

    Level 1

    Every time I try to sign onto the bake a cake section it says I have connective issues connection issues I should say and I don’t know how to repair this

  • Yosca
    Yosca Posts: 17,864

    Welcome to the Community @robabe54

    There is a problem with Bake a Cake, some can’t bake a slice (like me), they see this error:


    Others can bake but lose their hat and others can’t receive their rewards 😔

    This issue has been around since Friday and the Studio is aware and working to find a solution. Unfortunately there is no news yet. 

    Please note uninstalling and reinstalling will not solve the problem and you will lose your boosters!!

    We are sorry for the inconvenience.

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