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Sound problem

Ccallstars
Ccallstars Posts: 235

In some cases, when I trigger too much special candies, the sound becomes too loud and then immediately disabled it, though I don’t press any button to turn it off. Since I pressed the sound button off and on doesn’t do anything, I have to slide down the silent wiper then slide up to fix this

More, after I ended the call and return the game, the sound was disabled too. Slide the silent wiper or pressing the sound button are ineffective, I need to force restart the game to fix this problem

Help!

Answers

  • DieOmimi
    DieOmimi Posts: 41,271

    Hi @Ccallstars warm welcome to our community at Candy Crush Soda Saga. 💦

    Thank you for letting us know. I understood that you were playing and a call was made at the same time. Then the tone behaved strangely. Correct? I'll report it to our community manager so they can check with the studio to see if this situation has been tested and if they can fix the bug.
    Thank you for reaching out.

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