Hi! I recently managed to save above 50 gold bars from playing levels and all of a sudden, they’re all gone. This is very frustrating as I had been saving my gold bars for months and they were for a rainy day. Please help.
you can try reloading the app...log out, turn off device/clear cache, and log back in to the game. see if the gold bars return. if not, then you have to contact player support from your game app. they will help you there. good luck!
Yes i agree with ipete, try to do the standard troubleshooting process by Log out, update your game application , Restart your device and log in again. If it is still not showing you have to contact player support directly from your game as they have your game history i hope they will take an action in your favour.
Answers
you can try reloading the app...log out, turn off device/clear cache, and log back in to the game. see if the gold bars return. if not, then you have to contact player support from your game app. they will help you there. good luck!
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1 · Helpful Woah! 1Sweet Love HahaHi and welcome to the community,
Yes i agree with ipete, try to do the standard troubleshooting process by Log out, update your game application , Restart your device and log in again. If it is still not showing you have to contact player support directly from your game as they have your game history i hope they will take an action in your favour.
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1 · Helpful Woah! 1Sweet Love HahaHi dear welcome to our community
sorry for the inconvenience
please clean cache files of your device And Log out. Reboot The device and now relogin.
It will Be Fixed.
If not then please Contact here 👇
You may Asked Your game ID Here.
To know Your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center .
Hope This helps
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0 · Helpful Woah! Sweet Love Haha