Aimee- Lost progress

aimee88 · August 2020

I was currently on level 1650, my app was deleted by my son, i installed the app again and clicked to carry on and it has sent me right back to level 1, is there anything you can do please

Freddy_ · August 2020

@aimee88 Hi and welcome, when you log in to you account try playing the first level and completing and see if this sync to server correctly and restores you levels.

If not please see post below for help with restoring your levels

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

hope this helps

rajdeeptb · August 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/309740/aimee

Hi

Please Read this

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

aimee88 · August 2020

I have tried playing a level still the same! I saved it with apple thanks

Freddy_ · August 2020

@aimee88 Hi , i will tag @lolapop as im not sure how easy it is to recover an apple ID game. you still have a game ID so you should be able to use link above but . lolapop will confirm this or not. Apple ID accounts are a new account and different to king / facebook account

Thank you

aijaziqbal · August 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/309740/aimee-lost-progress

Hi @aimee88 ,

as we have forwarded your case to the CM for Candy Crush Saga so i will request our superstar @kiara_wael to close this post you may follow your post here in below link.

https://community.king.com/en/candy-crush-saga/discussion/309743/help