Very sorry about your missing reward issue. But unfortunately community can not help you in getting your missing rewards, we can only guide you to please contact player support direct from your game and they have your game data. I hope they will take an action in your favour.
@philly-2 Hi and welcome. Please check your device is up to date and log out and restart your device. then log back in . if you play via an internet browser please also clear the cache / history. See if your reward activates as sometimes there can be a delay. if not please follow advice above on getting help with your missing reward
~John 3:16~"For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life."
~GOD ALWAYS LOVES YOU AND HE'S WAITING YOU TO GIVE HIM YOUR LIFE!!!
If you wanna know more or have any questions, I am always glad and open to accept!
Hello @philly-2 - I wish you a very warm welcome to our Sodalicious Community. Out of curiosity - which weekly contest are you referring to? There are several. Also - the studio doesn't necessarily award missing rewards to players, it depends on the circumstance. For example if it is a special event that malfunctioned, sometimes you can get the missing rewards (usually from the CM for that game). However this isn't true for all cases. So even though I can understand your frustration (it has happened to me a few times in the past - but usually in other games), you may not get the missing rewards.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
Answers
Hi and welcome to the community.
Very sorry about your missing reward issue. But unfortunately community can not help you in getting your missing rewards, we can only guide you to please contact player support direct from your game and they have your game data. I hope they will take an action in your favour.
Pleasr keep your game uptodate.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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0 · Helpful Woah! Sweet Love Haha@philly-2 Hi and welcome. Please check your device is up to date and log out and restart your device. then log back in . if you play via an internet browser please also clear the cache / history. See if your reward activates as sometimes there can be a delay. if not please follow advice above on getting help with your missing reward
Thank you
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0 · Helpful Woah! Sweet Love HahaHello, Warm welcome to our sweet community!~
If you have done the recommended methods in the above comments and still haven't got any solution, the contact the CM here~
Thanks & Good luck!!!~
~John 3:16~"For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life."
~GOD ALWAYS LOVES YOU AND HE'S WAITING YOU TO GIVE HIM YOUR LIFE!!!
If you wanna know more or have any questions, I am always glad and open to accept!
❤❤❤
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0 · Helpful Woah! Sweet Love HahaHi dear welcome to our community
Sorry for the inconvenience
Please Contact In support Area direct From Your game
You can contact Here Also 👇
You may asked Your Game ID Here
to know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.
Hope this helps have fun
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0 · Helpful Woah! Sweet Love HahaThanks for all of the suggestions. I tried them all but still "rewardless" (is that a word?). I contacted the support address you provided.
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0 · Helpful Woah! Sweet Love HahaHello @philly-2 - I wish you a very warm welcome to our Sodalicious Community. Out of curiosity - which weekly contest are you referring to? There are several. Also - the studio doesn't necessarily award missing rewards to players, it depends on the circumstance. For example if it is a special event that malfunctioned, sometimes you can get the missing rewards (usually from the CM for that game). However this isn't true for all cases. So even though I can understand your frustration (it has happened to me a few times in the past - but usually in other games), you may not get the missing rewards.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
0 · Helpful Woah! Sweet Love Haha