i purchased a pack for $8.99 and it said I was all set. But my purchase did not show up. So I purchased it again and after that purchase my first purchase and that one showed up. Can you help me with a refund for one of those purchases please?
Are you still problem for purchase issue as error message or purchase problem on this game? 😢
Don't worry! You can click this link to read and follow troubleshooting steps of problem with your purchase on any device that I hope this helps. (This solve discussion by Community Team) 😉
If it's still not worked, you can follow these another steps by @Freddy_Falkner that I hope this helps again. 😊
And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)
👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑
Hello @tiffanyconner and a very warm welcome to our Sodalicious Community. I am sorry this happened to you.
As stated above only Customer Support can help you with these kind of issues.
Check also this useful page where you can see how to request a refund depending on the device you play on.
Good Luck and Happy Crushing!
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
~John 3:16~"For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life."
~GOD ALWAYS LOVES YOU AND HE'S WAITING YOU TO GIVE HIM YOUR LIFE!!!
If you wanna know more or have any questions, I am always glad and open to accept!
Answers
@tiffanyconner Hi and welcome, The community does not seal with purchases as it contains your personnel details
Foe help with your problem please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Or alternatively use the contact us at the bottom of the page but you will need your game ID for this
Hope this helps
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love HahaWelcome to Sweet King Community! 👑
Are you still problem for purchase issue as error message or purchase problem on this game? 😢
Don't worry! You can click this link to read and follow troubleshooting steps of problem with your purchase on any device that I hope this helps. (This solve discussion by Community Team) 😉
If it's still not worked, you can follow these another steps by @Freddy_Falkner that I hope this helps again. 😊
And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)
Have a nice and safety day! 😊
👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑
- Report
0 · Helpful Woah! Sweet Love HahaHello @tiffanyconner and a very warm welcome to our Sodalicious Community. I am sorry this happened to you.
As stated above only Customer Support can help you with these kind of issues.
Check also this useful page where you can see how to request a refund depending on the device you play on.
Good Luck and Happy Crushing!
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
0 · Helpful Woah! Sweet Love HahaHello, Warm welcome to our sweet community!~
Check this page to help u fix the problem~
If that didn't work, Contact the CM here~
Hope it helps!~
Tx's & Gud luck!!~
~John 3:16~"For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life."
~GOD ALWAYS LOVES YOU AND HE'S WAITING YOU TO GIVE HIM YOUR LIFE!!!
If you wanna know more or have any questions, I am always glad and open to accept!
❤❤❤
- Report
0 · Helpful Woah! Sweet Love HahaHi dear welcome to our community
Please Read This 👇
You can Contact from Your game support Area direct. Or here also 👇
You may asked your game ID here.
to Know your game id please read this 👇
Hope This Helps Have Fun 🎉🎉
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0 · Helpful Woah! Sweet Love Haha