BGH Rewards not received
Answers
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Okay! Thanks for your answering! π
You can ask Lola Pop that how she can answer you on private message faster. π
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Hey,
lala helped me originally and I have reached out to her twice since but received no reply.
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Hello again, @suzekit !
I'm sorry for the delay, and I'm afraid there's nothing else I can do. We contacted the Player Support team and they said they have already given you an answer to your problem. Please understand this particular issue has been handled by Player Support and we cannot interfere.
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Thank you but it is far from resolved - I have proved to them that I havenβt received anything and Support think it is acceptable to ignore and ghost players, and this is totally unacceptable
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I have to say when I have issues with other games by other developers they fall over themselves to provide amazing customer service to their players.
i am so loyal and I have spent a fortune with King which is why this is even more upsetting x
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Thank you - I replied to them proving the rewards were not credited and I have heard nothing since.
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Hi dear again..
Now a days player support is very busy so it may take some time. Please have patience and keep your game up to date. I hope as it is monday today it is higly likely that you recieve their reaction today.
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Thank you - game is all up to date
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You are welcome and we hope they can help you soon. π
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