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  • Nenz
    Nenz Posts: 2

    Level 1

    I have also been getting this message stating 'No Internet Access' , which is super frustrating! No rewards, the app has also logged me out of my account. Only has been an issue on Candy Crush Soda vs the other versions of Candy crush. Been an issue for me for the last week or so. :(

  • Diamond_Lim
    Diamond_Lim Posts: 165,507

    Hello! Players! 👋

    Welcome to Sweet King Community! 👑

    How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

    Mostly of players have asked this problem too, you can check this information :

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a sodalicious day! 🥤

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