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What's happening in Soda in April? 🐣✨
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🚪✨ A new test appears!
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🚪✨ A new test appears!
It keeps saying I need to connect to the internet but I am and anyway their isn’t a reconnect button
Answers
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Hi @Idaho_Biker!
🔷 Regarding both issues you are experiencing:
- Millions & millions of game messages are being sent every day across the Games all around the world. Some of these may get stuck in the system & arrive with a delay, not reach certain devices or platforms or, simply, not arrive at all. It’s always worth resending the request or Life & hopefully the Lives will get through eventually & reach your Game.
- Facebook recently made a change to its platform & this means that you might experience issues with connection and/or when sending or receiving Lives. King is aware of this issue & is working to fix it as quickly as possible.
- But do not worry! A fix for CCSS is ready so please make sure to update it to the latest version on your device.
🔺 If after the update you are still experiencing issues, please comment HERE so @LadyRaffie -CM for CCSS- knows you are still having issues & can further help you. 🔺
🙌 Luckily the lives will automatically reload so you can continue playing the game even though the messages from friends don't reach you. 🙌
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Hi and welcome to the community.
Unfortunately a lot of players are having this connection issue which the studios are trying to fix. You may try to Log out, update your game appllication, restart your device and login again and check if it solves your case.
If nothing is working for you then either you may wait for the fix or reinstallation is an option. BUT you will lose all your boosters and lives if you have any.
Thanks.
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Welcome to Sweet King Community! 👑
You can click here to see how to update the latest version of any King's Games (Android/iOS)
If you have playing on Facebook, any King's Games have updated automatically. If you have playing on Windows 10, you can click here to how to update any King's Games.
You can also click here to read my answers to follow these steps of add more friends that I hope you can send and receive lives with friends on any King's Game. 😊
You can also check this information for similar your problem that I hope you can understand to read it :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
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Hello @loz78 and a very warm welcome to our Sodalicious community! This is not an uncommon issue - where you can connect to the internet on your device and do other things, but the game doesn't think you are connected. It has happened to me a few times. Usually restarting my device will clear up the connection but you may want to reboot your router. These games need a strong and steady internet signal and if there is a brief interruption or drop in signal, then the game can think you are playing off-line and so you can't do certain things in the game.
The lives issue as mentioned above has been brought to the Studio's attention and they are working the issue.
Since you have found this community, I hope that you will stay and explore and spend some time with us. It is not only an opportunity to ask for help, but also to share opinions and ideas. There are also contests where you have an opportunity to win gold bars and badges and fun stories and games to read and play.
Here is a guide to help you as you explore the various areas in the community!
