Do not let the bears hinder the game.
Best Answer
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Origins7_Dale
Posts: 1,888 Game Expert
Hi @betuss @Spinnifix,
Not sure I understand the question myself. If you are having issues with the game, then it is a "Support" issue. As @Spinnifix mentioned above.
A screenshot of your issue would help, along with what device you play on. I will give you the info on contacting "Support" below.
If you mean a "Seeing" issue, then need to do your visual settings for your device. Bears blocking the game, I do not understand. If you mean freeing them from blockers, that is part of the game.
Your device has a "Online Guide / User Manual" that should help you on settings & troubleshooting issues. Go to "About" on the device, will give you the info you need. Like model, version, build, etc...
Here is how to contact King Support, & what you need:
- *User ID#
- *Receipt Of Purchase (Or Order# etc...) - Screenshot *Or any issues you have, like "Error Codes", etc...
- *Name Of Game
- *Device You Play On
- What is my User ID and where can I find it? — King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1
- Your "User ID#" is the same on all King games you play on.
- ᐅ How to take a screenshot
- https://www.take-a-screenshot.org/
- Contact us
- https://soporto.king.com/contact
You can use the above link to contact support, or use the contact us thru the game.
Or you can contact our Player Support team from your game. Go to the settings cogwheel, click on the question mark, and select what you want done and they will be able to give you a solution!
Be sure to answer the automated response you get. I would say "Support" is backlogged now because of the virus. So expect "Delays".
Here are 2 "Translators" for you also.
- Microsoft Bing Translator - Bing
- https://www.bing.com/translator/
- Google Translate
- https://translate.google.com/
Hope this helps.
Take Care & Welcome To The King Community - Origins7 Dale, 😀
10/24/2020
- Welcome To The King Community 😀
- Origins7_Dale 😎 Game Expert
Candy Crush Saga *Level 8721
v1.1940.2.0 Modified 1/25/2021 *Update!
Candy Crush Soda Saga *Level 6236
v1.185.400.0 Modified 1/21/2021 *Update!
- Win 10 Pro PC - Desktop App
- *The King Community Battle Arena! - By Origins7_Dale
- https://community.king.com/en/candy-crush-soda-saga/discussion/312722/the-king-community-battle-arena-by-origins7-dale/p1


Answers
😂😂😂I did not understand my question either. 😆😆😆 We're collecting bears. They grow up ahead of the game. This also tires our eyes. And it prevents playing.
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0 · Helpful Woah! Sweet Love HahaHello and welcome to our beautiful community
Please post this in the support area. Maybe it could be postponed. Then you are more likely to get an answer !!
@Yosca & @Origins7_Dale
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0 · Helpful Woah! Sweet Love HahaHi @betuss @Spinnifix,
Not sure I understand the question myself. If you are having issues with the game, then it is a "Support" issue. As @Spinnifix mentioned above.
A screenshot of your issue would help, along with what device you play on. I will give you the info on contacting "Support" below.
If you mean a "Seeing" issue, then need to do your visual settings for your device. Bears blocking the game, I do not understand. If you mean freeing them from blockers, that is part of the game.
Your device has a "Online Guide / User Manual" that should help you on settings & troubleshooting issues. Go to "About" on the device, will give you the info you need. Like model, version, build, etc...
Here is how to contact King Support, & what you need:
You can use the above link to contact support, or use the contact us thru the game.
Or you can contact our Player Support team from your game. Go to the settings cogwheel, click on the question mark, and select what you want done and they will be able to give you a solution!
Be sure to answer the automated response you get. I would say "Support" is backlogged now because of the virus. So expect "Delays".
Here are 2 "Translators" for you also.
Hope this helps.
Take Care & Welcome To The King Community - Origins7 Dale, 😀
10/24/2020
Candy Crush Saga *Level 8721
v1.1940.2.0 Modified 1/25/2021 *Update!
Candy Crush Soda Saga *Level 6236
v1.185.400.0 Modified 1/21/2021 *Update!
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5 · Helpful Woah! Sweet Love HahaBig bears are eyeing when playing on the phone 🤗
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0 · Helpful Woah! Sweet Love Haha@betuss Hi and welcome, maybe you should try resting when the bears are affecting your eyes
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha@betuss Hi and welcome. Unfortunately its the game studio that deal with these issues. So all we can do is pass your feedback on to the Community Manager . The bears do only least a couple of seconds before disappearing so they should not hinder your progress that much, but unfortunately there is not much else that can be done
Thank you
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love Haha