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Log in problem

sowlin
sowlin Posts: 3

Level 1
in Support

I cannot log in to my candy crush soda game even after I had just registered here as a community member

Answers

  • Freddy_
    Freddy_ Posts: 68,477
    edited October 2020

    @sowlin Hi and welcome, your community account and your game account are two separate accounts. You can not use one to sign into the other unless you had exactly the same details for both

    You would need you game account to log in to the soda game

    Hope this helps

  • sowlin
    sowlin Posts: 3

    Level 1

    Thank you so much for clarifying that.

  • Sgirl
    Sgirl Posts: 12

    Level 2

    How come I went from 4 hrs on my booster to 2 hrs? I haven't missed a day!

  • Freddy_
    Freddy_ Posts: 68,477
    edited October 2020

    @Sgirl i will tag @Yosca for you as she will have better information on this than me

    Thank you

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1161457#Comment_1161457

    Welcome back 😊

    Game Studio is always trying to check the features in a variety of ways to improve the game and the checking process is completed through the test group so this may cause, some changes in special events or features.

    However, this can sometimes be due to temporary problems so I will definitely report the matter to our team.

    Thanks!

  • Sgirl
    Sgirl Posts: 12

    Level 2

    Thank you! 😊

  • Yosca
    Yosca Posts: 17,883

    Thnx @Freddy_Falkner Hello @Sgirl 🤗

    I see you already got your answer from @Sukanta_Biswas 😊. Yes, the studio is testing a lot lately. We’ve seen changes in free life time, and booster time. Must say, I’ve never seen 4 hours booster, I always had/have 2 hours, so I think you were lucky then 😁. Keep crushing 😎

Hey! Would you like to give us your opinion?

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