Thank you for all your feedback and warm Welcome to our New bees!
For those of you who are new as @penmol ,@faizananjum please be aware that in case you need help with something that is not related to the Frosty Festival, come to our Support section HERE
@Alegria32 please bear in mind we speak English in this community since we have players across the world. We would love you to post again your message this time in English.
In another hand and to answer some of you @Perraki@Dagny817 the Studio is aware of the issue when claiming the rewards and they are investigating. As @Yosca mentions some of you guys have reported that after clicking several times seems you are able to claim them. We know that is not smooth neither a perfect experience for you, but at this moment, that is the only advice we can give you.
@Nix66 are you not able to see Chocolate Bubblegum Hill yet?
Thank you again to all of you for your sharing your thoughts regarding the Frosty Festival and let's get the feedback coming! 🤗
I can't understand what happened with game. I don't have this festival, after last update everything went away, no races,no teams game.......what i must do?
This can happen after an update and usually it should solve by itself. Try playing a level to make sure your game is connected to the server and/or move between portals a bit.
also ,after you've opened the game, click the blue cogwheel icon then "home" icon and "play!" again. Trying this a few times might help too.
Do you usually have this navigation map with portals or did it replace the current one without portals after the update?
------------------------
If features don't reappear (Android):
Check again for updates in your app store, log out from your King/Fb account; clear the app cache (be careful not to delete data instead, those are for your boosters) in your device app settings; restart device; log back in and clear a level. Again, clicking blue cogwheel icon you find in navigation map, then home icon and "play!" icon might help too, especially after clearing cache.
If this still doesn't work then there's nothing else to do but wait for them to reappear. Features might be missing for temporary problems that players have no power on 🙂
👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑
Comments
I don't understand what the turtle is doing.
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0 · Helpful Woah! Sweet Love HahaHello everyone!
Thank you for all your feedback and warm Welcome to our New bees!
For those of you who are new as @penmol ,@faizananjum please be aware that in case you need help with something that is not related to the Frosty Festival, come to our Support section HERE
@Alegria32 please bear in mind we speak English in this community since we have players across the world. We would love you to post again your message this time in English.
In another hand and to answer some of you @Perraki @Dagny817 the Studio is aware of the issue when claiming the rewards and they are investigating. As @Yosca mentions some of you guys have reported that after clicking several times seems you are able to claim them. We know that is not smooth neither a perfect experience for you, but at this moment, that is the only advice we can give you.
@Nix66 are you not able to see Chocolate Bubblegum Hill yet?
Thank you again to all of you for your sharing your thoughts regarding the Frosty Festival and let's get the feedback coming! 🤗
🏆Win Gold Bars in 1st Winter Games Competition HERE 🏆
🔥 Check our HOT topics HERE! 🔥
Want to PLAY?
🍭 Play Candy Crush Saga 🥤 Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga 🍮Play Candy Crush Jelly Saga 🥕Play Farm Heroes Saga
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4 · 1Helpful Woah! 2Sweet Love 1Hahanice
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0 · Helpful Woah! Sweet Love HahaWhen bubblegum hill come again?!
20/21 done In frosty....
Have a nice day, all ones here 😊
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0 · Helpful Woah! Sweet Love HahaI can't understand what happened with game. I don't have this festival, after last update everything went away, no races,no teams game.......what i must do?
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0 · Helpful Woah! Sweet Love Haha@elizabetdancer
Click that map... Like 200 lev to back where you are now.
After that you see all again.
I have that " buck" sometimes
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2 · 1Helpful Woah! 1Sweet Love HahaOn the right, second from up
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0 · Helpful Woah! Sweet Love HahaHi @elizabetdancer 😃
This can happen after an update and usually it should solve by itself. Try playing a level to make sure your game is connected to the server and/or move between portals a bit.
also ,after you've opened the game, click the blue cogwheel icon then "home" icon and "play!" again. Trying this a few times might help too.
Do you usually have this navigation map with portals or did it replace the current one without portals after the update?
------------------------
If features don't reappear (Android):
Check again for updates in your app store, log out from your King/Fb account; clear the app cache (be careful not to delete data instead, those are for your boosters) in your device app settings; restart device; log back in and clear a level. Again, clicking blue cogwheel icon you find in navigation map, then home icon and "play!" icon might help too, especially after clearing cache.
If this still doesn't work then there's nothing else to do but wait for them to reappear. Features might be missing for temporary problems that players have no power on 🙂
- Report
3 · 2Helpful Woah! Sweet 1Love HahaHi there - once you have finished all levels of Frosty Festival - when do you get another event? I would like to play it again :D
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2 · Helpful 1Woah! 1Sweet Love HahaFinished
___________________________________________ I love the Jelly Queen. _____________________________
I play the following games:
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3 · Helpful 2Woah! 1Sweet Love HahaWelcome to Sweet King Community! 👑
Well done! You can click here to ask this feedback about this feature! 😉
The system will released features randomly day by day! You should keep your eyes out until another features are back! 😉
🔥 Hot topics here right Now 🌶
🌟 Need Gold Bars on this game? Join Here and Here (General)! 🌟
You can also check to learn guides around King Community on my below signature here. 👇
Have a sodalicious day! 🥤
👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑
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0 · Helpful Woah! Sweet Love Haha@DieOmimi Well done Champ 👍. Proud on you
💙💛❤️🧡♥️🤍🖤🤎💜💖💝💗💙💚💚
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1 · Helpful Woah! 1Sweet Love Hahahehehe
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1 · Helpful Woah! 1Sweet Love HahaNot complete yet 🤠
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1 · Helpful Woah! 1Sweet Love Haha😥*Edited byCM. unsupported language*
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0 · Helpful Woah! Sweet Love Haha