Frosty Festival

Hi @cjlondon,

If I may, on "Premium" (Things that costs you money) or extra "Rewards" on these events or Mini / Side games, should do the "Free" side of it first. Because in a lot of cases, what you did on the "Free" side on quests, will count for you, when you do buy the "Premium".

Then you just "Collect" the "Premium Rewards", & the event leaves your game, & may return another day.

Now if you are having issues on getting quests you did to credit you or register for you, that is a "Glitch" in the game. Should report these to King Support, along with "Screenshots", of the issue/s, the "Device" you use, along with "User ID".

Any loss of being paid for it, should be reported also. We don't do reimbursements here at The King Community.

On the Frosty Festival at:

• ⛄️New Event! Frosty Festival ❄️ — King Community
• https://community.king.com/en/candy-crush-soda-saga/discussion/321752/%EF%B8%8Fnew-event-frosty-festival-%EF%B8%8F

• *Page 3 My Posts!
• https://community.king.com/en/candy-crush-soda-saga/discussion/321752/%EF%B8%8Fnew-event-frosty-festival-%EF%B8%8F/p3
• *Page 4 My Post!
• https://community.king.com/en/candy-crush-soda-saga/discussion/321752/%EF%B8%8Fnew-event-frosty-festival-%EF%B8%8F/p4

The above 2 links have my suggestions, along with a report to our CM, on trying to get the Candy Canes to be added to your total.

I only had the issue once, been fine since then. Of course, not yet done with it. So will see how it goes.

Finally, on purchases you need to contact "King Support". Since you bought the "Premium" side of Frosty Festival.

Can see either of my 2 posts below. Gives you the info, on how to contact King Support, along with what you need, & how to get it.

• I purchased the piggy bank for 6.99 expecting 100 gold bars. I didn't receive the purchase . — King Community
• https://community.king.com/en/candy-crush-soda-saga/discussion/322223/i-purchased-the-piggy-bank-for-6-99-expecting-100-gold-bars-i-didnt-receive-the-purchase#latest

• I just purchased 10 gold bars for $3.21 Canadian and then I was immediately charged for $29.28 for ? — King Community
• https://community.king.com/en/candy-crush-soda-saga/discussion/322022/i-just-purchased-10-gold-bars-for-3-21-canadian-and-then-i-was-immediately-charged-for-29-28-for#latest

This should help you out.

Thx & Welcome To The King Community - Origins7 Dale, 😀

12/19/2020

Lots if use of stuff you help with