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Frosty Festival
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Hi
It seems that my rewards keep freezing. I achieve the challenge but when press the collect button, nothing happens. The only way to unfreeze it is to close the app and then go back in, at which point it returns to an earlier point, before I achieved the challenge.
Please help!
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Freddy_Falkner
Posts: 42,305 Game Expert
@flutterbugfairy Hi and welcome, The error is known but at the moment we have had people that have said going out of the feature and then back into it a few times is allowing the candy canes to be be counted, not ideal but until a fix is implemented all we can do at present
Thank you


Answers
Hello @flutterbugfairy I believe the studio is aware of the problem. Hopefully the fix is coming. What you are doing is what most players are doing to get their rewards.
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0 · Helpful Woah! Sweet Love Haha@flutterbugfairy Hi and welcome, The error is known but at the moment we have had people that have said going out of the feature and then back into it a few times is allowing the candy canes to be be counted, not ideal but until a fix is implemented all we can do at present
Thank you
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0 · Helpful Woah! Sweet Love HahaThanks so much!
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