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50 gold bars email... no gold bars
Best Answer
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Pitty_Kitty
Posts: 2,037 Game Expert
Hi @Jamie_Brand 😀
I've got this automatic email once and I've never received these unexplained 50 gold bars as well. I believe it's a promo that's reminding you that you have gold bars in your game.
the community here can't deal directly with players' missing items/rewards nor purchases but Player Support can. If you'd like to make sure you're not missing any gold bars, please contact Player Support from your game: click the blue cogwheel - click "?" button - click "events and challenges" - then scroll down and click "contact us". Then explain the situation in the form and send.
Hope it helps :)



Answers
50 lingots c'est cool. Je ne sais pas comment t'aider. Dsl
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0 · Helpful Woah! Sweet Love HahaSuperfluous comment. Waiting to hear from someone who works for King... not a random poster. Thanks anyways?🙈
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0 · Helpful Woah! Sweet Love HahaHello and welcome to our beautiful community
This is definitely an event where you can win 50 gold bars. Did you win the gold bars and click on the pink square? You can see your gold bars at the top of the game. If it doesn’t appear yet, play a lebvel and your game will update and you have then deposited it above !!
Please get in touch! thanks
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0 · Helpful Woah! Sweet Love HahaHi @Jamie_Brand 😀
I've got this automatic email once and I've never received these unexplained 50 gold bars as well. I believe it's a promo that's reminding you that you have gold bars in your game.
the community here can't deal directly with players' missing items/rewards nor purchases but Player Support can. If you'd like to make sure you're not missing any gold bars, please contact Player Support from your game: click the blue cogwheel - click "?" button - click "events and challenges" - then scroll down and click "contact us". Then explain the situation in the form and send.
Hope it helps :)
- Report
1 · 1Helpful Woah! Sweet Love HahaHello if i'm not wrong the screenshots u posted says u have 50 gold bars in your game at present. It nowhere says u can win them, instead it says u can use those gold bars for an event. I had received the email as well.
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0 · Helpful Woah! Sweet Love Haha