🌟 CCSS New event! Help Kimmy build her new Booster!⚡️ HERE

Need help

ellehc74ellehc74 Posts: 1 Newbie

I was chatting with one of your agents and they needed my game number. Couldn’t locate my email. I was over charged last night and need a refund. My member number is 1405042571

Answers

  • kiara_waelkiara_wael Posts: 34,562 Superstar

    Hi @ellehc74 . Welcome to our Community

    Please report this to our Player Support Team here. and tell your Game ID there.

    Thank you.


    🐾🐾  PRS Game of the Month 🐾🐾
  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 19,161 Superstar

    We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

    If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.

    You can also contact player support from the game menu, but the Support team will only contact you via email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

    If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.

    Have a good day!


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.
    Find the wrong and chance to win some Gold bars.

Sign In or Register to comment.