Hi I play on facebook and for the last week or so my game will not load. It says downloading then loading and just sits there and does nothing else. How can I resolve this please
@loops69 Hi and welcome, Check your browser is up to date and clear the browser cache and restart your device. Then log back in and see if this resolves your issue
@loops69 Hi again , Have you tried using a different browser or playing on king.com. Try downloading the latest version of Microsoft Edge as i had issues using chrome for a bit and found had no problems with this. Must add though that game works fine on chrome for me as well now
You may encounter such problems due to slow internet or temporary problems. If your internet is working properly then you need to follow the troubleshooting steps below.
Answers
@loops69 Hi and welcome, Check your browser is up to date and clear the browser cache and restart your device. Then log back in and see if this resolves your issue
Thank you
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1 · 1Helpful Woah! Sweet Love HahaAlso check under Settings on Facebook, Apps and websites. The game must be on the active list there. If not, you need to set it to active.
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1 · 1Helpful Woah! Sweet Love HahaThanks for your responses, however I've done both and neither one has resolved the issue. What else can I do?
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0 · Helpful Woah! Sweet Love Haha@loops69 Hi again , Have you tried using a different browser or playing on king.com. Try downloading the latest version of Microsoft Edge as i had issues using chrome for a bit and found had no problems with this. Must add though that game works fine on chrome for me as well now
Thanks
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love HahaWelcome to the King Community.
You may encounter such problems due to slow internet or temporary problems. If your internet is working properly then you need to follow the troubleshooting steps below.
Thanks!
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0 · Helpful Woah! Sweet Love Haha