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How about a warning before you reset everyone's progress?

DreamDancerDreamDancer Posts: 169 Level 3

That is what really ticked me off.

Jeesh, got all the way up to day 445 without missing any days and then the server goes and resets me.


Answers

  • Freddy_FalknerFreddy_Falkner Posts: 42,304 Game Expert

    @DreamDancer Hi and welcome, Unfortunately this does happen from time to time it has happened to me as well. This is not an intentional thing have seen people with a lot more days than this it has happened too, your rewards will not be affected but can understand its not good when you have have a daily log in over a year old.

    Thank you

  • Hey! Would you like to give us your opinion?

  • Werner_CichyWerner_Cichy Posts: 25,024 Sweet Legend


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  • Diamond LimDiamond Lim Posts: 34,524 Game Expert

    Welcome to Sweet King Community! 👑

    Mostly of players have asked this problem too.

    You can see Sukanta Biswas the Superstar has answered to player for similar your problem that I hope you can understand to read :

    My guess is your daily bonus is back to day Some players have found that the Daily bonus has reset to Day 1 for them but don't worry! You will continue to receive daily rewards the same as before. The only difference is the number of days in a row your calendar will display.

    There are a number of reasons this reset might happen: device updates, the time you logged in, and one-time glitches may cause this.

    Though your Daily bonus progress cannot be restored, rest assured that your actual rewards are unaffected.

    But don't worry! You can continue playing while claim these unlimited time of boosters every day. 😊

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  • Sukanta_BiswasSukanta_Biswas Posts: 19,161 Superstar

    Some players have found that the Daily Bonus has reset to Day 1 for them but don't worry! You will continue to receive daily rewards the same as before. 

    The only difference is the number of days in a row your calendar will display.

    There are a number of reasons this reset might happen: device updates, the time you logged in, and one-time glitches may cause this. 

    Though your Daily Bonus progress cannot be restored, rest assured that your actual rewards are unaffected. 

    You can keep collecting and enjoying your rewards every day!


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    Find the wrong and chance to win some Gold bars.

  • DreamDancerDreamDancer Posts: 169 Level 3

    It Breaks My Feng Shui!

    My tablet broke, (read: I dropped the darn thing), and I resurrected an old phone to continue playing.

    Annoying was that I lost my streaks, more annoying was that I lost my powerup stash which numbered in hundreds of lollipop hammers and other boosters.

    But now all the games are no longer in sync as to how many days they have.

    😭😭😭😭😭

  • Werner_CichyWerner_Cichy Posts: 25,024 Sweet Legend
    edited January 17

    Yes, unfortunately the boosters will be lost if you change the mobile device or if you destroy it.

    The daily bonus changes every 3 days, I think I can get over that. If you have problems syncronizing with your score, please contact me again

    I'm really sorry about the tablet.



         The last completed levels              
       
         Candy Crush Saga , Level 8765
         Candy Crush Friends Saga , Level 4060
         Candy Crush Soda Saga , Level 3130
         Diamond Diaries Saga , Level 100
         Bubble Witch 3 Saga , Level 19
         Pet Rescue Saga , Level 41
         Blossom Blast Saga , Level 25
         Papa Pear Saga , Level 108
         Farm Heroes Saga, Level 1

                         



  • stsongstsong Posts: 1 Newbie

    Me too, I lost over 700 days worth, UGH!!!!!

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