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Days of play internet connection

moebearmoebear Posts: 1 Newbie

I was on day 35 and was receiving the no internet connection message on my cake. There wasn’t anyone helping me on my board and today I am back at day 1. I find this so frustrating because I played several times yesterday.

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 19,161 Superstar

    Welcome to the King Community.

    We're sorry for your inconvenience 😔 For connection issues I am asking you to follow some troubleshooting steps below.

    Check App Update > Log Out Game > Restart Device > Open Game & Log In.

    Let me know if you receive an error message while following the steps above.

    Also,some players have found that the Daily Bonus has reset to Day 1 for them but don't worry! You will continue to receive daily rewards the same as before. 

    The only difference is the number of days in a row your calendar will display.

    There are a number of reasons this reset might happen: device updates, the time you logged in, and one-time glitches may cause this. 

    Though your Daily Bonus progress cannot be restored, rest assured that your actual rewards are unaffected. 

    You can keep collecting and enjoying your rewards every day!


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.
    Find the wrong and chance to win some Gold bars.

  • Hey! Would you like to give us your opinion?

  • Werner_CichyWerner_Cichy Posts: 25,024 Sweet Legend

    The daily rewards always rotate. They repeat themselves. It is therefore not that problematic.



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