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Is it possible to unlink my progress from my Apple ID

catchmearedstarcatchmearedstar Posts: 3 Newbie

I logged into my game with my apple id not realizing that i wouldn’t be able to log out and continue the game from where I left off. Is it possible to unlink my apple id from the game without having to start from level 1?

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Answers

  • Hey! Would you like to give us your opinion?

  • Pitty_KittyPitty_Kitty Posts: 2,101 Game Expert
    edited January 29

    Hi @catchmearedstar and welcome to Soda community :)

    Could you please elaborate more about this?

    Did you log out from your account and then next time you logged in you saw your progress was lost?

    Or did you click "log out" and a message appeared, saying "Sure you want to log out? if you log out, you'll start again at level 1. you can always log back in with your email to keep playing right where you left off" and you didn't log out after?

    If you have saved your game in any way (with another account for example FB, or with email and password etc), you should be able to return to your current level, always. That message is the same for every player, it's reminding you to save your game before logging out, if it's already saved then you can safely log out.

    Unless you saw a different message? would you mind sharing a screenshot of it here?

    Thank you 😀

  • Freddy_FalknerFreddy_Falkner Posts: 42,770 Game Expert

    @catchmearedstar Hi and welcome, Sign in with apple ID is a relatively new thing and should save your progress but is not the same as having a king or Facebook account. I would create a new king or Facebook game account and contact customer support on getting your levels manually restored to this account. See post below for help getting the levels restored



    Thank you

  • catchmearedstarcatchmearedstar Posts: 3 Newbie

    Hi @Pitty_Kitty

    I saved my game with my apple ID, but I didn’t realize that if I logged out of my apple ID in the game I would lose progress (which in hindsight is really my own fault). I was wondering if somehow I could unlink my progress to my apple ID profile and sync it with a King account instead?

  • Freddy_FalknerFreddy_Falkner Posts: 42,770 Game Expert
    Accepted Answer

    @catchmearedstar Hi and welcome, Unfortunately is is not possible to sync apple ID with a king or facebook account at present. The Apple ID is not something that can not be link to either account. Your Apple ID should have saved your progress, but i always advise anyone with Apple ID at moment to set up a King or Facebook account and then contact customer support to get your levels manually restored. You gat more options with support with king or Facebook account.

    Thank you

    Accepted Answer
  • catchmearedstarcatchmearedstar Posts: 3 Newbie
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