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(FIXED ) CCSS my game will not load

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Answers

  • Diamond_Lim
    Diamond_Lim Posts: 167,034

    Welcome to Sweet King Community! 👑

    Oh! No! Have you still cannot connect to Facebook on any King's Game? 😢

    Don't worry about this problem! 

    Please select your device that you are playing on any King's Game, then you click on any device and read to follow these troubleshooting steps of this problem that I hope this helps (These discussions solved by Community Team.)

    Android

    iOS

    Kindle 

    Windows Mobile 

    Windows 10 MS App 

    Or Have you still cannot connect to Kingdom on any King's game? 😢

    Please select your device that you are playing on an this game, then you click on any device and read to follow these troubleshooting steps of this problem that I hope this helps (These discussions solved by Community Team.) 😉

    Android

    Apple

    Windows 10 App

    ⚠️ Note ⚠️

    If you follow uninstall and reinstall any King's Game, you save your game's progress and gold bars are transferred but you have lost all of the boosters and your event will be reset or gone. 

    You can also check this information here (There was a connection error. Try again in a bit) that I hope you can understand to read it while mostly of players have asked this problem too.

    🔥 Hot topics here right Now 🌶

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    Have a sodalicious day! 🥤

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hi @greens and welcome to Soda community 😃

    As Lim said, this is an ongoing problem and the Studio is still working on it. In the upcoming days hopefully we'll get more updates which will be published on the main thread we have HERE for this issue.

    Latest update was:

    Please do as advised and comment on the main thread if the problem still persists.

    This discussion will be merged with the main thread, therefore it will be closed for now.

    Thank you

    @Sukanta_Biswas @kiara_wael @Miss_Dani 😊

  • cliffwillie87
    cliffwillie87 Posts: 20

    Level 3

    THANKS THIS HELPS

  • gar16002
    gar16002 Posts: 70

    Level 3

    game didn't load for two days and still not giving me credits earned in team play

  • Doppo
    Doppo Posts: 26

    Level 3

    Hello everyone,

    I'm not sure if the problem is fixed or not according to the threads ..... it certainly isn't fixed on my PC running windows10 and using a pre-installed game from the Microsoft store. As for clearing the cache on windows 10 I have done so, but that's on the chrome browser, does any cache build up on the actual pre-installed app?

    I have up-dated the game with the latest up-dates, but it's still running slow and always trying to "catch up" with it's self

    Sorry for re-posting but I can't follow the threads .... that's what happens when you get old!

  • Bonnie505
    Bonnie505 Posts: 11

    Level 2

    Microsoft store? Just install it through Facebook. I'm using a PC with Chrome and the repair finally worked for me.

  • Pammiechick
    Pammiechick Posts: 3

    Level 1

    I’m having this issue too. I use my ipad2 and it won’t load...just freezes when it tries to load up who I am.


    i uninstalled and when I try to link my Facebook it stalls and won’t allow me to click on anything. My iPhone is fine. I hate playing on my iPhone. I spend a lot of money on this game. But at this point I’m giving up!

  • Bonnie505
    Bonnie505 Posts: 11

    Level 2

    Have you tried a different browser?

  • Pammiechick
    Pammiechick Posts: 3

    Level 1

  • Gibbo666
    Gibbo666 Posts: 2

    Level 1

    Still doesn't finish loading for me.

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