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(FIXED ) CCSS my game will not load
Answers
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Welcome to the Community @badflower
I am sorry you have the problem with not loading. Have you updated your device and game?
First we advise to do the troubleshooting: Log out, clear cache, restart device and log back into the game.
Can you tell us what device are you using? We had a problem with not loading for the mobile players, that should be fixed now. So can you please tell me what device are you playing?
Reply back and we’ll see how to help you further.
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Hi @badflower,
Here is the main thread on this issue at:
- ( Under Investigation ) CCSS my game will not load — King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/327229/under-investigation-ccss-my-game-will-not-load/p1
So far all Androids, but as we have seen, W10 are also affected by this.
When or if you post there, would help on listing the *Device you use, along with *Version you are on with *Soda. Any *Error Codes you might have gotten. Along with *Screenshots, would also help King Support.
Instructions are listed by our CM above also.
Thx For Posting & Welcome To The King Community - Origins7 Dale, 😀
2/16/2021
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I've had this error for three days now.
I'm playing on an iPad and no other apps have a problem connecting.
I've tried closing the app and reopening it.
I've tried turning off the iPad and rebooting it.
I've tried deleting the app and downloading it again.
Nothing works.
Can anyone help me with this?
Thanks
