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Answers
Hi @bugs_burny And welcome to our lovely and helpful Community!
It is the Bear Brawl Icon located directly above the Bear Brawl Festival icon on your Game Map.
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0 · Helpful Woah! Sweet Love HahaIn case a picture will help you @bugs_burny here’s one from my Game Map and the Bear Brawl is on the top ⤵️
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0 · Helpful Woah! Sweet Love HahaI don’t have that icon. Attached is a picture of what I have.
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0 · Helpful Woah! Sweet Love Haha@bugs_burny Not all players received the Bear Brawl portion but at least you have the Bear Brawl Festival!
Here’s what our Community Manager wrote about it ⤵️
🌟 The event is active but you don't see it?
It's occasionally possible that you'll know someone who might have the event visible in their game when it's not available to you. Don't worry! It's not faulty - it's just that with so many players, we sometimes have to spread the fun out a bit.
To keep our events balanced, manageable and visible to as many people as possible so everyone gets to try new things - The chances are you'll have another event when your friend doesn't, so rest assured we'll always try to make sure you don't miss out in the fun! Keep an eye on your notifications, pop-ups, and map buttons to know when you're good to go!
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0 · Helpful Woah! Sweet Love HahaThank you for your reply. I read that before, and I understand not everyone gets everything. But if a player doesn’t get the bear Brawl, in the game should not send out a bear Brawl freaking quest to those players! I guess I can delete that quest.
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0 · Helpful Woah! Sweet Love HahaThat’s an excellent point @bugs_burny!
Yeah, no way to accomplish that one. 🥴
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0 · Helpful Woah! Sweet Love HahaI was playing Bear Brawl & now all of a sudden it’s missing from my game map?
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0 · Helpful Woah! Sweet Love HahaGood morning @bugs_burny. Could you do me a favor, please?
Tell me which device you’re playing on and provide me with your Player ID. Also include another screenshot of your Game Map showing that you only have the Bear Brawl Festival icon.
To find your Player ID: Open the Game / Select My Profile / Double click on the King logo above your avatar and your ID will be displayed.
When I reported your issue to our Soda Community Manager she said this should not be the case. If you have the Bear Brawl Festival you should indeed also have the Bear Brawl.
We would like to report this to the Game Studio as soon as you send us the requested information.
Thanks!
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0 · Helpful Woah! Sweet Love Haha@malloryp Did the bears show back up in your game yet?
If not try this:
Force close all apps / Power down your device and leave off at least 10 seconds / Check for any device or app updates / Ensure you have enough free memory storage. King Recommends 2 GB free for your device to run smoothly.
This standard troubleshooting should do the trick!
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0 · Helpful Woah! Sweet Love HahaI am playing on an Iphone SE I have 20G of free memory. I powered my phone down for at least 60s. I went to the app store and opened CCSS there. I have version 1.188.5 My ID is 1017145824 The screenshot was taken after I did all this.
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0 · Helpful Woah! Sweet Love Haha