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Buy gold bars

helkel
helkel Posts: 2

Level 1
in Support

For some reason, suddenly I can't access store to buy gold bars. Any ideas?

«1

Answers

  • sameeksha
    sameeksha Posts: 4,422

    Hi @helkel

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    Show me a screenshot of the problem you're experiencing while trying to purchase through the Gold Bars. For instructions on how to take a screenshot please visit here. 

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    https://community.king.com/en/candy-crush-soda-saga/discussion/304411/buy-gold-bars

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

    If the problem remains the same, please let me know.

  • tratelqalam
    tratelqalam Posts: 2,615

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.


    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

  • Rebekah_Demary
    Rebekah_Demary Posts: 38

    Level 3

    Store has been down since yesterday. What gives? Would like to purchase boosters.

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  • Rebekah_Demary
    Rebekah_Demary Posts: 38

    Level 3

    Shop is unavailable. Everything is connected. Please fix this.

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  • Rebekah_Demary
    Rebekah_Demary Posts: 38

    Level 3

    How do I perform an app update?

  • Origins7_Dale
    Origins7_Dale Posts: 3,551
    edited March 2021


    Hi @helkel @Rebekah_Demary @Yosca @Nix66 thx for tag,


    As our players have advised you above. Have you done the *Troubleshooting yet?


    • Do you have any *Screenshots of the issue?
    • Have you gotten any *Error Codes or Messages saying *To Try Connecting In a Little While, or anything similar?
    • Is the *Piggy Bank Icon on top of the *Store Icon, when you try to Purchase?
    • What *Device are you using, & what *Version of Soda are you on?



    We certainly want you to *Purchase anything you may need for your game. But, we need details, in order to help you.

    Please get back with us on this important info.

    ____________________________________


    • How To Tag A Player


    For the "Newbies", to "Tag" a player use: 

    @ then start typing "Name of Player" you want. 

    Once the full name appears on the drop down list, "Click" on it. 

    It will "Highlight" the name in "Bold Black Ink", like mine @Origins7_Dale means you did it right.

    Player has been "Tagged" now.

    "Tagging" sends an email to the player, to notify them, you want to discuss or call attention to something.

    If you do not use "Tagging", your "Post" just sits there, or never gets answered, until someone "Tags" you on it. Best to "Tag" on "ALL" your posts, much faster responses to your questions or posts, since this is a very large Community of posters.

    ____________________________________


    Our *Soda Game Moderators are: @Nix66 / @Yosca / & myself @Origins7_Dale!

    Hope to hear from you soon.


    • Btw, @Nix66 if you look at the date above, this post goes back to *July 2020, hon.


    For @Rebekah_Demary

    • To do an *App update depends on *Device you use. If PC, then *Microsoft Store, if *Android, then *Goggle Store, if *iPad, then *Apple Store.


    Thx For Posting & Welcome To The King Community - Origins7 Dale, 😀

    3/20/2021

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