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I can't login to my account in windows pc app
Answers
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Hi Nix66. Thank you for help. It might be strange but I have no Facebook account. I had an email account since some years, I was just loading the pc app and all my progress was just there. Then one day, some weeks ago, I could not access anymore. "Connection error, retry later" is the message I get. I tried registering a new account with the same email, successfully, but when trying to login the message is always the same. The app can't load the store but still keeps the level and helps. Internet connection is working, no firewalls blocking the app.
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Hi @Mark88 @Nix66 thx for tag,
Ok, are you using the *Same Email Account you started with on with *Soda? Because it looks like you are using a *New Account. A *New Account needs to be connected to your previous account, in order to get what you had before.
"Connection error, retry later", that you are getting might be because of the change on accounts, or not yet connected, or server issues on our side, or issues with your *ISP.
Sometimes the Microsoft Store has an *Update, that may have not been taken well on the PC. In fact, there have been updates on it, in the past week or so.
So a few things to do on this.
- Contact ISP, see if outages in your area, or an *Update on *Gateway / Modem / Router you use. Troubleshoot with them first.
- I will give you commands on your PC below. Will tell you if any corruption on Win 10 or store, then correct them.
- Finally, if all else fails. How to contact *King Support below.
- General - King Community
- https://community.king.com/en/candy-crush-soda-saga/kb
- Support β King Community
- https://community.king.com/en/candy-crush-soda-saga/categories/support-ccss
Help Center & Support for *Soda!
- CCSS is slow β King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/330258/ccss-is-slow#latest
The commands are listed above, along with a few other things. Might have to do the commands a few times, if you get any corruption messages.
- Noble and Royal path purchase β King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1372909?
The above is on a *Purchase. You can ignore that, has the info on contacting King Support for you.
Be sure to mention your *Old account with *Email & any *New accounts, again with *Email used. Get them connected. Once you get that done, then suggest you use *Facebook, get *Free Lives by using them. Then *Sync it all up.
- Can I sync my progress between Facebook and King.com? - King Community
- https://community.king.com/en/blog/kb/articles/508-can-i-sync-my-progress-between-facebook-and-king-com
- Want an option to add Friends to your game? We need your help! - Page 2 β King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/329012/want-an-option-to-add-friends-to-your-game-we-need-your-help/p2
- *Page 2 has the info on adding friends thru *Facebook!
- *Page 4 has the info on adding friends thru *King.com, done by @DieOmimi!
My *Signature below has the *Current Updates for both *Soda & *Saga!
This should help you out.
Thx For Posting & Welcome To The King Community - Origins7 Dale, π
5/2/2021
