New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Now to get a response from support
Are there any hints as to how to get more than;
"Get the answers to your burning questions in our Help Center, which is jam-packed with useful articles: https://community.king.com/en/blog/kb
Or you can head over to our Community, where your fellow players are just a click away, waiting to lend a hand! https://community.king.com/en/"
from Support? It's seriously annoying not getting past that bot. 🤬 I'd like to know that a human has at least read my message. 😎
Best Answer
-
This content has been removed.
Answers
-
This content has been removed.
-
This content has been removed.
-
Yes, and I included a video as evidence - went right through Kimmy's Arcade, including spending gold, because I needed the boosters. Nothing. I recorded because I've had an issue with it before.
I also got through BGH, got the hour of play, got the gold when I was dethroned, again no boosters. No video on that one though.
Windows 10, so no cache to clear.
0 -
This content has been removed.
-
That did it, thanks. I'd still like the ones I paid gold for though, maybe they'll respond eventually.
0 -
Well, yesterday this worked. Today I did it again before playing Kimmy's Arcade and it didn't. I've replied to support again with yet another video - I'm getting paranoid and recording every time I use the arcade.
0 -
This content has been removed.
-
Thanks, no ticket number on the email though.
0 -
Hi @Bricorn @Yosca @Nix66, thx for tag,
Not much I can add here, since @Nix66 has it covered for you.
- Why won't Candy Crush Soda Saga connect to the internet - Page 2 — King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/330520/why-wont-candy-crush-soda-saga-connect-to-the-internet/p2
- I can't login to my account in windows pc app — King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1560040#Comment_1560040
The above *URLs have info on contacting *King Support, *Commands for your PC, *Getting it all back on a Reinstall, etc...
Take a look, see if it helps you out. Should have a *Ticket Number in the *Subject Line, if not, mention it to *King Support. Remember, need to answer the *Automated Response you get, in order to get a *Live Agent!
Trust this helps.
Thx For Posting & Welcome Again To The King Community - Origins7 Dale, 😀
6/7/2021
0