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candy crush stopped
Level 1
candy crush soda crashed on my android phone and now my phone won't do anything, what can I do
Answers
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@JaneBorton Have you try turning off you phone?
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Have you?
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I cannot shut my phone off, it is froze up by the soda game asking me to wait for the game to respond, close the game or send feed back, so I tried to send feed back, it appeared to be sending feed back, but then just totally froze my phone. The screen went black and then nothing. I could not shut the phone off.
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Hmmm, all phones should have force shutdown option. You may have to google search how to do that on your device.
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Hi @JaneBorton @ipete,
Remove *Battery from phone, will force a shut down. Wait *30 seconds, then reinstall battery. All Wifi / Mobile Devices have an*Online Guide with Pictures to help you out on *Troubleshooting Issues! Can use your *PC, or another one, to get access. See if that helps.
Here we have:
- Support — King Community
- https://community.king.com/en/candy-crush-soda-saga/categories/support-ccss
- General / Help Center - King Community
- https://community.king.com/en/candy-crush-soda-saga/kb
For *Soda Issues.
- My game keeps freezing or crashing, what should I do? - King Community
- https://community.king.com/en/blog/kb/articles/471-my-game-keeps-freezing-or-crashing-what-should-i-do
- Having problems with your game crashing or loading? — King Community
- https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading
- Is your game crashing on an Android device? — King Community
- https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
Can see posts above. Not sure if it is the *Game or your *Device that is causing the issue.
Should include on *All Support Issues:
- Device You Play On? Include *Make & Model#, listed under *About / Settings, please!
- Soda Version You Are On?
- How Do You Play? By *Browser, at *Facebook, thru *Facebook, at *King.com, by *PC Win 10 Desktop App, etc...?
- Screenshots of the issue, or any *Error Codes, etc...?
The above info, helps us to help you better.
Thx For Posting & Welcome To The King Community - Origins7 Dale, 😀
7/17/2021
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My problem fixed itself. I guess the game unfroze itself because now my phone is working properly. Thank You for your help.
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