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Hello @sheilac1958 Please check out the following link for more info
Having problems with your game crashing or loading? — King Community
Hello @Peb There were some problems with loading the games on king.com. Did you clear your cache? We were informed to do the troubleshooting: log out of the game via your profile - clear the cache (super important!) - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly. After you’ve done the troubleshooting please try another browser like Firefox or Chrome. Hope this helps