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Cake Bake is not working

Cindyk
Cindyk Posts: 10

Level 2

I have completed the cake event and it will not give me the prize. It is

saying my internet is not connected. I know it is. I have tried to clear cache and restart my phone but nothing seems to help. I am playing on my Samsung phone. I have attached an image of the message I am getting.

Best Answer

Answers

  • Yosca
    Yosca Posts: 17,871

    Hi @Cindyk since you did the troubleshooting, did you check for any game updates? Make sure you have a stable internet connection. Try to connect to a WiFi connection instead of using your cellular data. Hope this helps

  • Cindyk
    Cindyk Posts: 10

    Level 2

    I have done all this and my phone is connected to a very stable wifi. Still nothing . Also in the chat area it keeps saying I have baked a piece of cake. There are like 20 of them.


  • simplyP
    simplyP Posts: 12,332
    Answer ✓

    @Cindyk I see that you tried clear cache and stuff. Did you logout too?

  • Cindyk
    Cindyk Posts: 10

    Level 2

    I did today and it worked. Thank you guys for your help.

  • simplyP
    simplyP Posts: 12,332

    Yay and now get to eat cake 😁


  • admadawin
    admadawin Posts: 0

    Newbie

    Most of the time I get the message you have â€Ļ hours to finish baking. But I never see that I can join baking. Thats already for 1/2 month.

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hi @admadawin and welcome to Soda community :)

    If you get this type of message it seems Bake a Cake is available for your team.

    • Does it mean it's been 2 months since you stopped seeing the levels of the cake to complete or 2 months since you started receiving these messages but you never saw the cake?
    • Are your team mates be able to see and play Bake a Cake levels?
    • What platform do you use to play? (app? browser? which browser?) What device do you use?

    Please try the standard troubleshooting steps: check for device and game updates - log out from your game account - close game - clear cache - restart device - open game -log in

    Let us know if they help

    thanks

  • simplyP
    simplyP Posts: 12,332

    Hello @admadawin I noticed that too on some complaints here. They see teammates chatting about cake but see no bake a cake feature. Sorry ☚ī¸ there is not much one can do. here is more info on the topic below. but you probably not going to like the reasoning.

    Where are my extra challenges? — King Community

Hey! Would you like to give us your opinion?