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Internet connection

romy521
romy521 Posts: 6

Level 2
in Support

ive been getting a message that I need to reconnect to the internet. I am connected. Not sure what’s going on. This has been happening for about a week now.


thx

«1

Answers

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  • romy521
    romy521 Posts: 6

    Level 2

    Hi! Thanks @Nix66 but I’ve tried all of this several times for the past week or so and nothing. I play on my iPhone app so no cache to clear.

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  • romy521
    romy521 Posts: 6

    Level 2

    @Nix66 Thank you but this is still not working. Very frustrating. still saying "connection error message". all other apps are working just fine on my phone.

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  • romy521
    romy521 Posts: 6

    Level 2

    @Nix66 Still not working

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  • Liz_Armstrong
    Liz_Armstrong Posts: 21

    Level 3

    Problem connecting

  • Liz_Armstrong
    Liz_Armstrong Posts: 21

    Level 3

    Same problem as Romy521. See screenshots. No problems with other games.

    532E11B9-994D-451C-8CDB-CE305E10EE54.png
    8FB83C58-8CC5-46AF-AFF6-0A8116EC3468.jpeg


  • romy521
    romy521 Posts: 6

    Level 2

    @Nix66 I'm using my iphone 13, software version 15.1. , I have the Candy Crush, Candy Crush Soda and Candy Crush Friends apps installed and none of them have been updating. I get the same error message on all of them. Not sure how to check which versions I have, I do know they are most updated because I just checked. This is very frustrating.

    Thx

Hey! Would you like to give us your opinion?

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