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I lost my progress. i was in Candy Crush Soda Saga.

E_A
E_A Posts: 2 Newbie
edited December 2021 in Support

What can i do to recover progress to a new iPad?



level 5086 in Soda Saga

Answers

  • E_A
    E_A Posts: 2 Newbie

    Hi,

    The game was on my old iPad and I just got a new iPad.

    I seem to have used my work email to sign in as none of my other emails were recognized as valid accounts when I tried to do password reset and the work email was recognized.

    However, I retired two years ago and then the firm closed down and there is no way the old email would reach me.

    I tried to log in with the work email but I cannot remember the password.

    So I have just made a new account as a newbie. boo.

    I am at level 5086.

    Another problem - Candy Crush Saga and BubbleWitch 2 allow me to login with the new email address BUT Soda Saga on the iPad tells me I have no internet connection. What does that mean? as the iPad is connected.

  • Lindark
    Lindark Posts: 5,681 Sweet Legend

    Hello. If your progress is linked to an email address you cannot recover then you might be out of luck... Very sorry about this.

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