FIXED ❌ Temporary Connection issue 11 January 2022!

Janev · January 2022

This has also happened to me. I've been charged twice but only received 1 sweet deal or whatever its called after being informed that the payment hadn't gone through. Try telling that to my bank account!

Pitty_Kitty · January 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1987356#Comment_1987356

Hello @erinf1 , thank you for replying

Many Soda players are affected by a temporary connection problem now and we've not been informed that it was fixed yet.

So we might look into your problem after it's resolved. Maybe the solution helps your case too 😀

erinf1 · January 2022

Ok! Thank you!!

mazas1 · January 2022

Connection still not fixed

mazas1 · January 2022

If it has still cannot get my boosters

DanishWolf · January 2022

poster wrong place

DanishWolf · January 2022

Hi,

During the glitch today, I accidentally logged out while trying to see if I could fix it, and reconnect to FB. I lost my boosters, and the badge I had in that huge weekly tournament, ajour getting three to be the new master.

Any way to restore this?

Yosca · January 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1987701#Comment_1987701

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1987762#Comment_1987762

Welcome to the Community @Barb1957 and @Janev

As you can read in the announcement, it’s explained what to do if you have made a purchase:

Purchases!

If you made a purchase and didn't receive your purchase because of this connection issue, you should receive the items automatically when the incident is over.

In case your purchase does not get delivered, please request a refund or email our Player Support to get this corrected. Find more help on purchase issues and refunds HERE

You can click/tap on the green here 👆 in this post, and it will bring you to the right place 🤗

slightlygilded · January 2022

Is there any update to this issue? I am still experiencing this problem. thanks!

mazas1 · January 2022

Try uninstalling the app then reinstall

FIXED ❌ Temporary Connection issue 11 January 2022!

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