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Welcome to the Community @DolceMaggie
That's very strange, losing the chefβs hat for no reason. Maybe someone else has played with your game? It couldn't just be that you lose the chef's hat because you haven't played for a while π€
I canβt change it, you could try troubleshooting π , hopefully this wonβt happen again.
provided you saved your progress with a King account, log out of the game - clear the cache ->Β not dataΒ Β that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.