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Prepare a cake event

DolceMaggie
DolceMaggie Posts: 1 Newbie

I have NOT played in this team event for a while and I had NOT lost my chef hat last time. Now the game says I HAVE lost the hat and placed me under the glass cover and bla bla bla. But it not true. What should I do?


Answers

  • Yosca
    Yosca Posts: 14,574 Soda Moderator

    Welcome to the Community @DolceMaggie

    That's very strange, losing the chef’s hat for no reason. Maybe someone else has played with your game? It couldn't just be that you lose the chef's hat because you haven't played for a while πŸ€”

    I can’t change it, you could try troubleshooting πŸ‘‡ , hopefully this won’t happen again.

    provided you saved your progress with a King account, log out of the game - clear the cache ->Β not dataΒ Β that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

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