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🥳 Soda 10th Anniversary Season is here!
🏆 Soda Cup is back, with the biggest prize yet!
📝 Join the weekly Soda quiz for rewards!
🖼 Send a birthday card and get FREE wallpapers!
3 devices not syncing
Answers
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Hello @Brendaann and welcome!
Do you mean Candy Crush Saga or Candy Crush Soda Saga?
Do you use a Facebook account or King account?
Let's try troubleshooting steps to see if it helps:
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
If you play on Kindle fire, here's how to clear cache
If you play on Edge browser here's how to clear your cache. To make sure your game is updated, check if your browser is updated here
If you have issues with Edge you might want to try Chrome browser too since it's the browser King advises to use 🙂