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Why candy crush soda game is not appearing on my computer?

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pat1man
pat1man Posts: 18 Level 2
edited February 2022 in Support

One day my candy crush soda game quit working. I would click on it, and it would flash on, then off. It would not stay on screen. So, I tried to reset the app, it did not work. Then I tried to uninstall, then I reinstalled. It didn't work either. I had a great team that I felt was a great team and I was on level 1896, I think. Anyways, what is going on? I can play candy crush saga. No problem. But, candy crush soda saga won't come back! Help!!!

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 155,487 Diamond Diaries Moderator
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    Hello there! @pat1man 👋

    Don't worry! I will tagging @Nix66 @Pitty_Kitty @Yosca if they can help you for this question. 😊

    If you want to ask this game question, please ask here on Candy Crush Soda Support Area next time. Thanks. 😊

    Also thank you for your playing Candy Crush Soda Saga! ❤️😄

    Check 🔥 Sodaliciously Hot Topics here now 🌶

    🏁 Let's post your screenshot of your current level on Candy Crush Soda badges' threads and claim your milestone level badges:

    🏅 Level 1000 🏅Level 2000 🏅Level 3000 🏅Level 4000 🏅Level 5000 🏅Level 6000 🏅Level 7000 🏅Level 8000

    You can also participate on Candy Crush Soda Contests here that you can chance to win gold bars on this game (also win badges on your view profile) and please check more on Candy Crush Soda Community. (Support, Discussion, Contests, Ideas, Videos, etc.) 😉

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! ♥️😊

    I move this thread to Candy Crush Soda Community soon. 😉

  • Zonker11
    Zonker11 Posts: 1 Newbie
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    Hello, I have been having this same issue since mid february. The update from Windows Store did not help solve it.

    I am on Windows 10 with automatic updates enabled. What can I do to fix the issue ?

    Best Regards

  • Sena
    Sena Posts: 2 Newbie
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    I also have this issue downloaded latest update today and still not working!! 😪

  • AzzurraC
    AzzurraC Posts: 1 Newbie
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    Ho anch'io lo stesso problema, schermo nero e il gioco che nn si carica etc. dal 14/02 scorso.. peccato aver perso l'occasione di giocare e poi perdere ogni livello e premio conquistato. ero una appassionata e ora molto meno.. vista l'assenza del vostro supporto.

Hey! Would you like to give us your opinion?