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I am playing Candy Crush Soda Saga and the password reset from the password reset does not work
I received the email to reset the password and I typed in a new password and clicked the button, but nothing happens.
I have even tried using my Google email account password, but nothing happens. There is no message nor email saying that my password has been reset or changed.
What can I do?
Thanks
Answers
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I should add that I have tried with Google Chrome and MS Edge browsers.
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Hello @cliff888
Did you check your junk email?
To change your King account password or email address in a web browse, note this doesn’t work on mobile:
- Go to www.king.com in a web browser
- In the top-right menu, click on "Games"
- Click on any game
- In the top-left corner, click "Log in"
- Enter your details to log in, then go back up to the top-left of the page and click on "Settings"
- Click on "Account". You will be prompted to type your password again
- You will then see an "Account Settings" page where you can change your email address and password
Hope this helps
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This might sound a bit like overkill, but are you able to try a different device? One time I couldn't get it to work on my phone, but I was able to on my PC...
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I still could not get the password reset web page to work with Chrome, Edge and Firefox browsers. I am using Windows 11 as the OS. The button does not work and nothing happens and no messages when clicked. I did work on my phone, which is a Android Galaxy S21.
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