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I paid for my boosters

amtunnell
amtunnell Posts: 27

Level 3
in Support

All of the sudden they are locked. This is very not ok. I paid!

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @amtunnell and welcome to Soda community!

    Are you referring to boosters in season pass event?

    Are you referring to boosters to select before playing a level? Which levels does this happen on?

    Do you mind sharing a screenshot of these locked boosters so I can understand better what's going on? It'd be very helpful

    thanks!

    how to take a screenshot: https://www.take-a-screenshot.org/


    Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:

    Untitled Image


  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited April 2022

    Hello again @amtunnell

    Is the problem still occurring?

    If so, please answer the questions in the commnent above to help me understand what's going on in your game.

    thanks

  • amtunnell
    amtunnell Posts: 27

    Level 3

    I spoke to someone in Germany customer service and they fixed it. I had done nothing wrong. But now I've lost my team and bake the cake and batula and my team chat. Help me. I've restartedy blnew device also. I pay a lot of money.. a ridiculous amount.im terminal and this game cheers me up.

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @amtunnell !

    Thank you for reaching out! It's good to hear the issue about locked boosters was resolved 👍️

  • amtunnell
    amtunnell Posts: 27

    Level 3

    That was a different problem in regards to the locked boosters.

Hey! Would you like to give us your opinion?

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