Temporary issue with game crashing

Hello @camarootje Welcome to the Community.

Oh no 😱 As boosters are items saved directly onto your device's memory, so that you can use them offline, reinstalling the game will unfortunately delete all of these items 😕. If you lose any boosters that you have purchased please reach out to our Customer Care team using the 'Contact us' option directly from your device (this way support will have all the details needed to help). All you need to do is:

- Open the game app

- Tap on the? mark

- Tap on Purchase and Gold Bars

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team HERE. Describe briefly your complaint and don’t forget to mention your Game ID, how to find: HERE

Good luck 🙂

Hello @jen19999 and welcome to Soda community!

In Candy Crush Soda Saga, latest level available is 9340 for windows platform 🙂

Is it possible you're esperiencing this problem in Candy Crush Saga that is way past level 11.000?

In that case, please visit support section of Candy Community here and tap on "ask a question" green button to report this issue. Candy moderators will be happy to help you 🤗